NOTICE OF PRIVACY PRACTICES Effective Date: 10/01/2013 | Updated Date: 11/19/2019
This notice describes how medical information about you may be disclose and how you can get access to this information. Please review it carefully.
This notice describes the procedures and practices that this clinic and its professional, support and administrative staff follow, while this notice is in effect, to protect the privacy of your health information.
YOUR HEALTH INFORMATION
- This notice applies to the information and records we have about your health, health status, and the health care/services you receive at this office. Your health information may include information created and received by this office, it may be in the form of written or electronic records or spoken words, and it may include information about your health history, health status, symptoms, examinations, test results, diagnoses, treatments, procedures, prescriptions, related billing activity and similar types of health related information. We are required by law to maintain the privacy of your protected health information.
- We are required by law to give you this notice. It will tell you about the ways in which we may use and disclose health information about you and describes your rights and our obligations regarding the use and disclosure of that information.
- We will notify you should there ever be a breach of unsecured protected health information using the contact information you provide to us.
HOW WE MAY USE AND DISCLOSE HEALTH INFORMATION ABOUT YOU
We may use and disclose health information for the following purposes: FOR TREATMENT: We may use health information about you to provide medical treatment or services. We may disclose health information about you to doctors, nurses, technicians, office staff or other personnel who are involved in taking care of you and your health. For example, the doctor who referred you for therapy may be treating you for a medical or orthopedic condition and we may need to know about that and any other health problems that could complicate your treatment. We may use your medical history to decide what treatment is best for you. We will consult with your doctor and send reports about your treatment to the doctor. We do this to provide the most appropriate care for you. Different personnel in our office may share information about you and disclose information to people who do not work in our office in order to coordinate your care, such as telephoning your doctor and getting needed information. Family members and other health care providers may be part of your therapy outside this office and that may require us to provide information about you.
We may need to disclose health information about you in order to bill your health plan, insurance company or other third party for your treatment in this clinic. We may also need to tell your health plan or insurance company about a treatment you are going to receive in order to obtain prior approval, or to determine whether your plan will pay for the treatment.
FOR HEALTH CARE OPERATIONS
We may use and disclose health information about you in order to manage the clinic and ensure that you and our other patients receive quality care. For example, we may use your health information to evaluate the performance of our staff in caring for you. We may also use health information about all or many of our patients to help us decide what additional services we should offer, how we can become more efficient, or whether certain treatments are effective for certain problems. We may also disclose your health information to your health plan and other health care providers that care for you in order to help these plans and providers evaluate or improve care, reduce cost, coordinate and manage health care and services, train staff and comply with the law.
We may contact you to remind you of your appointment either by phone, email or text.
We may tell you about or recommend possible treatment options or alternatives that may interest you.
HEALTH RELATED PRODUCTS AND SERVICES
We may tell you about health-related products or services that may interest you. Please notify us if you do not with to be contacted for appointment reminders, or if you do not wish to receive communications about treatment alternatives or health-related products and services. If you advise us in writing that you do not wish to receive these communications, we will not sue or disclose your information for these purposes.
We may use or disclose health information about you for the following purposes, in accordance with the requirements and limitations of state and other law:
- TO AVERT A SERIOUS THERAT TO HEALTH OR SAFETY
We may use and disclose health information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.
- REQUIRED BY LAW
We will disclose health information about you when required to do so by federal, state or local law.
We may use and disclose health information about you for research projects that are subject to a special approval process. We will ask you for your permission if the researcher will have access to your name, address or other information that reveals who you are, or will be involved in your care at the office.
- MILITARY, VETERANS, NATIONAL SECURITY AND INTELLIGENCE
If you are or were a member of the armed forces, or part of the national security or intelligence communities, we may be required by military command or other government authorities to release health information about you. We may also release information about foreign military personnel to the appropriate foreign military authority.
- WORKERS’ COMPENSATION
We may release health information about you for workers’ compensation or similar programs. These programs provide benefits for work-related injuries or illness.
- PUBLIC HEALTH RISK
We may disclose health information about you for public health reasons in order to prevent or control disease, injury or disability; or report suspected abuse or neglect, non-accidental physical injuries or problems with products.
- HEALTH OVERSIGHT ACTIVTIES
We may disclose health information to a health oversight agency for audits, investigations, inspections, or licensing purposes. These disclosures may be necessary for certain state and federal agencies to monitor the health care system, government programs, and compliance with civil rights laws.
- LAWSUITS AND DISPUTES
If you are involved in a lawsuit or a dispute, we may disclose health information about you in response to a court or administrative order. Subject to all applicable legal requirements, we may also disclose health information about you in response to a subpoena.
- LAW ENFORCEMENT
We may release health information if asked to do so by a law enforcement official in response to a court order, subpoena, warrant, summons or similar process, subject to all applicable legal requirements.
- CORONERS, MEDICAL EXAMINERS AND FUNERAL DIRECTORS
We may release health information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death.
- INFORMATION NOT PERSONALLY IDENTIFIABLE
We may use or disclose health information about you in a way that does not personally identify you or reveal who you are.
- FAMILY AND FRIENDS
We may disclose health information about you to your family members or friends if we obtain your verbal agreement to do so or if we give you an opportunity to object to such a disclosure and you do not raise an objection. We may also disclose health information to your family or friends if we can infer from the circumstances, based on our professional judgment that you would not object. For example, we may assume you agree to disclosure of your personal health information to your spouse when you bring your spouse with you into the room during treatment or while treatment is discussed. In situations where you are not capable of giving consent, we may, using our professional judgement, determine that a disclosure to your family member or friend is in your best interest. In that situation, we will disclose only health information relevant to the persons involvement in your care.
- NON-CUSTODIAL PARENT
We may disclose health information about a minor child equally to the custodial and non-custodial parent unless a court order limits the non-custodial parent’s access to the information.
OTHER USES AND DISCLOSURES PURSUANT TO YOUR SIGNED AUTHORZATION
We will not use or disclose your health information for any purpose other than those identified in the previous sections without your specific, written authorization. Uses and disclosures that require authorization include:
- SALE OF PROTECTED HEALTH INFORMATION
- FUNDRAISING COMMUNICATIONS
YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION
You have the following rights regarding health information we maintain about you:
- RIGHT TO INSPECT AND COPY
You have the right to inspect and copy your health information, such as medical and billing records, that we keep and use to make decisions about your care. You must submit a written request to our medical records department. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other associated supplies.
We may deny your request to inspect and/or copy records in certain limited circumstances. If you are denied copies of or access to, health information that we keep about you, you may ask that our denial be reviewed. If the law gives you a right to have our denial reviewed, we will select a licensed health care professional to review your request and our denial. The person conducting the review will not be the person who denied your request, and we will comply with the outcome of the review.
- RIGHT TO CORRECT
If you believe health information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request a correction as long as the information is kept by this office. To request a correction, complete and submit a MEDICAL RECORD AMENDMENT/CORRECTION FORM to our medical records department. We will provide you with one of these forms at your request.
We may deny your request for an amendment if your request is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to correct information that:
- We did not create, unless the person or entity that created the information is no longer available to make the correction
- Is not part of the health information that we keep
- You would not be permitted to inspect and copy
- Is accurate and complete
- RIGHT TO AN ACCOUNTING OF DISCLOSURES
You have the right to request and “accounting of disclosures.” This is a record of the disclosures we made of medical information about you for purposes other than treatment, payment, health care operations, and a limited number of special circumstances involving national security, correctional institutions and law enforcement. The record may also exclude any disclosures we have made based on your written authorization.
To obtain this accounting, you must submit your request in writing to our medical records department. The time period may not be longer than 6 years. Your request should indicate in what form you want the list (for example, on paper, electronically). The first list you request within a 12-month period will be free. For additional lists, we may charge you for the costs of providing the list. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.
- RIGHT TO REQEUST RESTRICTIONS
You have the right to request a restriction or limitation on the health information we use or disclose about you for treatment, payment or health care operations. You have the right to request a limit on the health information we disclose about you to someone who is involved in your care or the payment for it, like a family member or friend. For example, you could ask that we not use or disclose information about a surgery you had. You also have the right to request a limit on the health information we disclose to a health plan if the disclosure is for payment and the health information pertains solely to service you have paid us for in full, e.g., with cash.
We are not required to agree to your request, expect for requested restrictions on disclosure of information to your health plan where you have paid for the service in full. If we do agree we will comply with your request unless the information is needed to provide you emergency treatment or we are required by law to use or disclose the information.
To request restrictions, you may complete and submit the REQUEST FOR RESTRICTION ON USE/DISCLOSURE OF MEDICAL INFORMATION AND/OR CONFIDENTIAL COMMUNICATION to our medical records department. We will provide you with this form at your request.
- RIGHT TO A PAPER COPY OF THIS NOTICE
You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. Even if you have agreed to receive it electronically, you are still entitled to a paper copy. To obtain such a copy contact our front office staff.
CHANGES TO THIS NOTICE
We reserve the right to change this notice, and to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post the current notice or a summary of the current notice in the office with its effective date in the top right-hand corner. You are entitled to a copy of this notice currently in effect.
If you believe your privacy rights have been violated, you may file a complaint with our office.
To file a complaint with our office, contact:
Marri Metz, Human Resources Director
785 SE Bayshore Dr. STE 102
Oak Harbor, WA 98277
You will not be penalized for filing a complaint.